Yes, a business bank account from from any leading bank is required. As well, you will need an ABN and be able to provide us with an up-to-date bank statement.

The price will vary depending on whether we supply a merchant account or whether you supply your own account and take one of our packages. Rates for our supplied merchant account start from 1.5% + 10c per transaction. Bring your own merchant accounts have annual fees. All our pricing can be found here.

Visa and Mastercard charge intechange rates based on card type to the banks (acquirers), which are then passed onto the merchant. You will often get quoted a “base” rate + intechange rate. For example, a “classic” card interchange rate is 0.21% and our base rate is 1.3% so the card cost will be 1.51%. Recurring transactions have less risk so the interchange rate is lower,  international cards are high risk so the interchange rate is much higher and so on. More information can be found  here and here.

All major credit card networks. Once you have a merchant facility you will be able to accept Visa and Mastercard. A separate application is needed for American Express and Diners.

Of course! If you are running WordPress we have a free WooCommerce plugin. However, we do also have a range of other plugins available on request. There is also a REST API is available for bespoke integrations.

Well this depends…  For small startup merchants with low volumes, we will not be able to provide a properly backed, bank merchant account. We suggest you look at Paypal or Stripe who are “merchant aggregators” and can provide an “instant” facility. However, they may keep hold of your money on settlement for much longer than a bank. If you think you can meet some volume targets then a proper merchant account is far better and cheaper – plus you get same day settlement.